Thank you for choosing Opsi Medis ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our medical check-up booking service ("E-HO"). By using the App, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
When you create an account, book a medical check-up, or contact us, we may collect personal information such as your name, phone number, email address, date of birth, and payment details
Medical Information
In order to facilitate your medical check-up, we may collect relevant health-related information such as appointment details, preferences for specific tests or doctors, and previous medical history (if applicable).
Usage Information
We collect data on your interactions with the App, including booking history, search preferences, and the times and dates of appointments.
Cookies
We use cookies and similar technologies to enhance your experience, track your usage, and improve the App’s performance.
Device Information
We may collect details about the device you use to access the App, such as device type, operating system, and unique device identifiers.
2. How We Use Your Information
Booking and Service Delivery
To manage your medical check-up bookings, send confirmations, reminders, and updates, and facilitate payments for services.
Account Management
To maintain your account, handle billing, and communicate important information regarding your appointments and services.
Improving the App
We analyze usage data and feedback to optimize the functionality and user experience of the App.
Health Data Privacy
Your medical information is handled in strict compliance with privacy laws and is only shared with medical providers as necessary for your check-up.
3. Data Security
We prioritize the protection of your personal and medical data and use secure methods to prevent unauthorized access, disclosure, alteration, or destruction.
4. Sharing Your Information
Medical Providers
We may share your personal and medical information with the doctors or clinics where you have booked check-ups.
Service Providers
We engage trusted service providers to assist with payment processing, customer support, and IT operations.
Legal Requirements
We may disclose your information if required by law or to protect our legal rights, safety, or property, or that of others.
5. Your Choices
You have the right to access, update, or delete your personal information. You may also manage your notification preferences and opt-out of receiving non-essential communications from us.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices. You will be notified of any significant updates through the App.
7. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us at 011-39293523 or [email protected].